Skip to Content

Screening FAQs

Screening Criteria and Disclosure: No paper applications. Simply ONE online application per occupant over 18 years of age.

Turnaround time: We review completed applications within 24 to 48 hours of receiving them. Everyone over the age of 18 must apply individually. You cannot submit one application for an entire household.

First Come, First Served: Applications are reviewed on a first-come, first-served basis. The first application we receive is the first one we review. If that application is incomplete or declined, we move to the next submitted application. Once an application is accepted and a lease is signed, all applications submitted after the accepted one will have the option to be moved to another of our properties.

Pet Policy: Acceptance is on a case-by-case basis per property. The one-time pet fee ranges from $300 to $500, depending on the property. Pet rent varies by property and is listed in each listing. Breed and quantity depend on the property, so please contact us about a specific home. No pet fee or pet rent applies to qualified ESA or Service Animals.

Real Property Management Homebase is committed to equal housing, and we fully comply with the Federal Fair Housing Act (FFHA). We do not discriminate against persons because of race, color, religion, sex, handicap, familial status, national origin, or age. We also comply with all state and local fair housing laws. We offer applications to everyone who requests one. Each occupant over the age of eighteen (18) must complete an application and pay the application fee.

Approval is based on five (5) factors:

Identification Verification

Each applicant is required to provide a copy of a legible government-issued photo identification card. We may request additional identification documentation as needed to verify. This can include, but is not limited to:

  • Valid Driver’s License
  • Valid Identification Card
  • Social Security Card
  • Passport

Credit Score

We look at credit holistically. We do not consider medical debt or education loans in our review. For applicants with a credit score below 600, we take a closer look at any accounts in collections or any bankruptcies. Bankruptcies within the past five (5) years are an automatic denial. Accounts in collections depend on the type of account.

If the collection is for rent or utilities, it is automatically denied. Other collection accounts are reviewed on a case-by-case basis. You must not have any unpaid rent or utilities owed to a previous landlord or utility company. Money owed to a former landlord or utility company is cause for denial. We will obtain a copy of your credit history from Experian.

We also review civil court records. An eviction within the past five (5) years is an automatic denial. Judgments and liens within the past five (5) years are considered as part of your application and may affect approval.

Employment and Income

We verify current employment. Your monthly income must be at least three (3) times the monthly rent and be verifiable by an unbiased source, such as your employer, through pay stubs, tax returns, or bank statements.

  • Provide the last two (2) months of pay stubs and contact information for verification.
  • If you are self-employed, retired, or not employed, we can accept documents such as signed tax returns from the previous two (2) years, bank statements, or a CPA-prepared financial statement that show your ability to pay the rent.
  • Transfers or relocations must have correspondence showing an accepted job offer.
  • Any verification fees required by the employer must be paid by the applicant.
  • If you are military, we need a current copy of your Leave and Earnings Statement. If you are active-duty military, you must be on an assignment that, to the best of your knowledge, will allow you to complete an initial twelve (12) month lease.

Residential History

We verify residential history for at least three (3) years, whether you currently own, rent, live on base, or live with someone else.

  • Rental history must be verified from unbiased sources.
  • Applicants are responsible for providing contact information (yes, we email and call to verify) of previous landlords with the dates of residency for the previous three to five (3 to 5) years.
  • We can accept military base housing as rental history.
  • Evictions within the past five (5) years are an automatic denial. Evictions older than five (5) years, broken leases, late payments, or any other issues with previous residencies will be considered on a case-by-case basis, and an additional security deposit may be required.

Criminal History

We will perform a criminal background check on all applicants eighteen (18) years of age or older. A conviction of a felony within the past seven (7) years may be cause for denial. Other criminal history is reviewed on a case-by-case basis.

Assistance Animals

We abide by the Fair Housing Act, allowing a reasonable accommodation involving an assistance animal in situations that meet the conditions outlined here. All assistance animal requests must be submitted through PetScreening.com for verification. No exceptions

Pets

Acceptance and the number of animals allowed depend on the property. You will see in the listing whether the rental permits animals. Breed and quantity depend on the property, so please contact us about a specific home. We do not allow possession of any poisonous, dangerous, or endangered species, or any otherwise unauthorized animal. All animals, including pets, ESA, and Service Animals, require a pet profile submitted through PetScreening.com for verification. No exceptions.

Our Fees

Application Fee $50 per applicant Paid online with the application. Each applicant eighteen (18) years of age and older must complete an application and pay the application fee.

Refundable if not reviewed for completeness.

Security Deposit One Month’s Rent Due within 24 hours of application approval. Once the deposit is paid in full, we will close the online listing and remove any signs in front of the home.
First Rent Payment First Month’s Rent Full first month’s rent is due before move-in to receive keys to the home.
Prorated Rent # of Days Rented / 30 days x Rent Amount If renting mid-month, prorated rent is due on the Second Month
Lease Admin Fee $99 one time To process your lease, we charge a $99 lease admin fee, payable at move-in.
Lease Renewal Fee $149 Charged each time a lease is renewed.
Pet Fee $300 to $500 per pet; one-time amount depends on the property. We screen every pet, including shots, photos, and more. No fee for qualified ESA or Service Animals
Pet Rent Depends on the property; listed on each listing. No pet rent for qualified ESA or Service Animals.
Late Fee 20% of monthly rent Charged on the 5th of the month at 5:00 pm. Please don’t be late.

**All charges and fees are subject to change without notice. Please read your lease before signing.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details